If you run an SME in Switzerland, a website relaunch is one of the most important digital investments for Swiss companies. Whether it’s outdated design, poor performance, or new business requirements, the reasons for a relaunch are varied. This thorough guide shows you everything you need to know.
What is a Website Relaunch?
A website relaunch is the fundamental overhaul of an existing website, going beyond small updates. It typically includes:
Full Relaunch:
- New design and branding
- New technical platform
- New content strategy
- New features and functionality
- New URL structure (often)
Partial Relaunch:
- Design refresh without technical change
- Technical upgrade without design change
- Content overhaul
- Feature extensions
What it is NOT:
- Small design adjustments
- Content updates
- Plugin upgrades
- Bug fixes
A true relaunch means significant parts of your website are being reconceived and reimplemented.
When Do You Need a Website Relaunch?
Technical Reasons
Your website is outdated:
- Older than 4-5 years
- Outdated technology (Flash, old CMS versions)
- Security vulnerabilities
- No mobile optimisation
- Slow loading times
Statistics: 68% of Swiss websites are older than 4 years, 42% of these are not mobile-optimised (Source: Swiss Digital Report 2025).
You can’t grow anymore:
- CMS limitations
- No scalability
- Integrations not possible
- Performance problems with traffic
Business Reasons
Your business goals have changed:
- New business model
- New target audience
- New markets (international)
- Rebranding
- New products/services
The website doesn’t fulfil its purpose:
- Low conversion rate
- High bounce rate
- No leads
- Poor rankings
- Outdated brand image
Example: A Swiss B2B service provider had a 6-year-old WordPress website. The conversion rate was 0.8%. After a relaunch with new design, better UX, and clear value proposition, it rose to 3.2%, four times higher.
Design and UX Reasons
Your website looks outdated:
- Design looks “old-school”
- No longer contemporary
- Inconsistent branding
- Poor user guidance
User experience is poor:
- Complicated navigation
- Unclear call-to-actions
- Slow interactions
- Forms don’t work well
- Mobile use frustrating
Rule of thumb: If you’re ashamed of your website when customers visit it, you need a relaunch.
Compliance and Legal Reasons
New requirements:
- revDSG compliance (since September 2023)
- Accessibility (becoming mandatory for public entities)
- Cookie consent
- WCAG standards
Risk: Non-compliant websites can lead to fines up to CHF 250,000 (revDSG).
Website Relaunch Costs in Switzerland
Costs vary significantly depending on scope, complexity, and partner choice.
Budget Relaunch: CHF 8,000-20,000
What you get:
- 10-15 pages
- Template-based design with customizations
- WordPress or Webflow
- Basic SEO
- Mobile-optimised
- Contact form
Suitable for:
- Small SMEs (1-10 employees)
- Simple websites
- Limited budgets
- Standard requirements
Typical partners:
- Freelancers
- Small agencies
- Inhouse (if available)
More on professional website costs →
Standard Relaunch: CHF 20,000-50,000
What you get:
- 20-30 pages
- Semi-custom design
- WordPress, Craft CMS, or Webflow
- CRM integration
- Blog/news system
- Multilingual (optional)
- SEO strategy
- Content revision
Suitable for:
- Established SMEs (10-50 employees)
- B2B service providers
- Professional positioning
- Growing companies
Typical partners:
- Medium-sized agencies
- Specialised freelancer teams
- Seal holders at Alpine Excellence
Professional Relaunch: CHF 50,000-120,000
What you get:
- 40+ pages
- Fully custom design
- Custom CMS or headless
- Multiple integrations (CRM, ERP, marketing)
- Multilingual (3+ languages)
- Custom features
- UX research
- Content strategy and production
- SEO campaign
Suitable for:
- Larger SMEs (50-200 employees)
- B2B with high ticket prices
- International orientation
- Strong online presence needed
Enterprise Relaunch: CHF 120,000-300,000+
What you get:
- 60+ pages
- Enterprise features
- E-commerce or platform
- Complex integrations
- Multi-site setup
- Custom functionality
- Detailed content production
- Design system
- Ongoing optimisation
Suitable for:
- Large companies (200+ employees)
- E-commerce
- Platforms
- International focus
Hidden costs in website projects →
Cost Drivers in Detail
What makes a relaunch expensive?
-
Design complexity (+50-200%)
- Template vs. custom
- Number of unique layouts
- Animations and interactions
-
Features and functionality (+30-300%)
- E-commerce
- Member areas
- Configurators
- Custom tools
-
Content creation (+20-100%)
- Rewriting texts
- Photo shoot
- Video production
- Translations
-
Integrations (+10-80%)
- CRM (CHF 2,000-15,000)
- ERP (CHF 15,000-50,000)
- Marketing tools (CHF 1,000-5,000)
- Payment gateways (CHF 2,000-8,000)
-
Multilingual (+30-100%)
- 2 languages: +30-50%
- 3 languages: +60-80%
- 4+ languages: +80-100%
Rule of thumb: Budget 1-3% of your annual revenue or 15-25% of your marketing budget for a professional relaunch.
Timeline: How Long Does a Relaunch Take?
Realistic Timelines
Fast relaunch: 6-10 weeks
- Small scope (10-15 pages)
- Template-based
- Existing content
- No complex integrations
- Clear requirements
Typical for: Budget projects, urgent launches
Standard relaunch: 3-5 months
- Medium scope (20-30 pages)
- Semi-custom design
- Content revision
- Standard integrations
- SEO optimisation
Typical for: Most SME relaunches
Complete relaunch: 5-9 months
- Large scope (40+ pages)
- Custom design
- New content strategy
- Multilingual
- Complex features
- Testing and optimisation
Typical for: Larger companies, e-commerce
Enterprise relaunch: 9-18 months
- Very large scope
- Enterprise features
- In-depth integrations
- Multi-site
- Stakeholder alignment
- Extensive testing
Website relaunch: Realistic timeline →
Phases of a Relaunch
1. Strategy and concept (2-4 weeks)
- Goal definition
- Target audience analysis
- Content audit
- Competitive analysis
- Sitemap and structure
- Technical requirements
2. Design (3-8 weeks)
- Wireframes
- Design concept
- UI design
- Design system
- Responsive variants
- Feedback loops
3. Development (4-12 weeks)
- Frontend development
- Backend/CMS setup
- Integrations
- Feature implementation
- Content migration
- Basic testing
4. Content (parallel, 4-8 weeks)
- Writing/revising texts
- Sourcing images
- SEO optimisation
- Translations
- Content entry
5. Testing and launch (2-4 weeks)
- Browser testing
- Mobile testing
- Performance optimisation
- Security checks
- Content review
- Training
- Go-live
- Monitoring
Overlaps: Phases often overlap. Design can begin while strategy is being finalised. Content creation runs parallel to development.
Agency vs. Freelancer vs. Inhouse
Agency:
- Advantages: Broad skillset, established processes, quality assurance, scalable
- Disadvantages: More expensive, longer lead times, more overhead
- Costs: CHF 25,000-150,000+
- Suitable for: Larger projects, strategic relaunches
Freelancer:
- Advantages: Cheaper, more flexible, personal contact, faster start
- Disadvantages: Limited skillset, backup risk, quality varies
- Costs: CHF 15,000-50,000
- Suitable for: Smaller projects, specialised requirements
Inhouse:
- Advantages: Knows company, always available, cheaper long-term
- Disadvantages: Operational blindness, limited capacity, skills can become outdated
- Costs: CHF 80,000-140,000/year per person
- Suitable for: Ongoing maintenance, not one-time relaunches
Detailed comparison: Agency vs Freelancer vs Inhouse →
Selection Criteria
References and portfolio:
- Implemented similar projects?
- Industry knowledge available?
- Quality of previous work?
Technical competence:
- Which technologies do they use?
- Can they implement your requirements?
- Do they stay up-to-date?
Process and communication:
- How structured is their work?
- How often are there updates?
- Who is your contact person?
Team and resources:
- Who specifically works on your project?
- Junior or senior?
- Inhouse or subcontractors?
Budget and timeline:
- Transparent calculation?
- Fixed price or time & material?
- Realistic timeline?
Selecting a web developer: What to watch for →
Relaunch Strategy: Critical Success Factors
1. Define Clear Goals
Common goals:
- Generate more leads
- Increase conversion rate
- Improve brand perception
- Open new markets
- Improve scalability
- Reduce costs (maintenance)
Define measurable:
- From 50 to 150 leads/month
- Conversion from 1.2% to 3%
- Page speed from 4s to under 2s
- Mobile traffic from 45% to 65%
Without clear goals: No relaunch is successful without measurable goals.
2. Think About SEO from the Start
Critical:
- Plan URL structure
- Prepare 301 redirects
- Research keywords
- Develop content strategy
- Optimise meta data
Avoid mistakes: A relaunch without SEO strategy can lead to 40-60% traffic loss.
Budget for SEO:
- Basic: CHF 2,000-5,000
- Standard: CHF 5,000-12,000
- Full: CHF 12,000-30,000
3. Develop Content Strategy
Content audit:
- What to keep?
- What to revise?
- What to create new?
- What to remove?
Content types:
- Service pages
- About/team
- Blog/resources
- Case studies
- FAQ
- Landing pages
Plan realistically: Content takes time. Professionally rewriting 20-30 pages takes 6-10 weeks.
4. Plan Migration Carefully
What to migrate:
- Content
- Media (images, PDFs)
- User data (if relevant)
- SEO data (rankings, redirects)
301 redirects:
- Map every old URL to new
- Prioritise important pages
- Test before launch
Data backup:
- Full backup before migration
- External copy
- Test restore
Migration costs: CHF 1,000-10,000 depending on complexity
5. Don’t Underestimate Testing
What to test:
- Functionality (all links, forms)
- Browser compatibility (Chrome, Safari, Firefox, Edge)
- Mobile devices (iPhone, Android, tablets)
- Performance (loading times)
- SEO (crawlability, meta data)
- Accessibility (contrasts, screen reader)
User testing:
- 5-10 people from target audience
- Run through real scenarios
- Collect feedback
Plan time: 2-4 weeks for thorough testing
6. Launch Communication
Internal:
- Inform team
- Conduct training
- Document processes
External:
- Newsletter to existing customers
- Social media announcement
- PR/media (if relevant)
- Update existing bookmarks
Launch timing:
- Not Friday afternoon
- Not before holidays
- Ideally Tuesday-Thursday morning
- Team available for 48h post-launch
ROI: Is a Relaunch Worth It?
Measurable Returns
Lead generation:
- Before: 50 leads/month
- After: 150 leads/month
- Conversion value: CHF 500/lead
- Additional revenue: CHF 50,000/month
- ROI after 2-3 months
E-commerce:
- Before: Conversion 1.8%
- After: Conversion 3.5%
- Traffic: 10,000 visitors/month
- AOV (Average Order Value): CHF 120
- Additional revenue: CHF 24,480/month
- ROI after 3-5 months
B2B service provider:
- Before: 20 qualified inquiries/year
- After: 80 qualified inquiries/year
- Close rate: 20%
- Deal size: CHF 25,000
- Additional revenue: CHF 300,000/year
- ROI after 4-6 months
Measuring website relaunch ROI →
Non-Measurable Benefits
Brand perception:
- More professional impression
- More trustworthy
- Modern and forward-thinking
Internal efficiency:
- Easier content maintenance
- Fewer support requests
- Automated processes
Future-proofing:
- Scalable
- Extensible
- Maintainable
Employee pride: Team is proud of modern website, actively shares it.
Common Relaunch Mistakes
Mistake 1: No Clear Vision
Problem: “We need a new website” without defining why and what it should achieve.
Solution: Define goals, stakeholder interviews, strategy workshop.
Mistake 2: SEO is Forgotten
Problem: After relaunch, 50% traffic loss because redirects are missing or URLs changed without plan.
Solution: Plan SEO from the start, redirect mapping before launch.
Mistake 3: Unrealistic Timeline
Problem: “We need the website in 6 weeks” for a 50-page custom project.
Solution: Realistic planning, build in buffer, phase approach if necessary.
Mistake 4: Too Many Features Immediately
Problem: Want everything at once, project explodes in scope and budget.
Solution: Define MVP (Minimum Viable Product), move rest to phase 2.
Mistake 5: Content Underestimated
Problem: Website is ready, but content is missing. Launch delayed by months.
Solution: Create content plan early, produce parallel to development.
Mistake 6: Only Looking at Price
Problem: Chose cheapest provider, quality lacking, redo after 6 months.
Solution: Consider price-performance, check references, invest in quality.
Mistake 7: Stakeholder Chaos
Problem: 10 people have say, everyone different opinion, project doesn’t progress.
Solution: Clear decision paths, max. 2-3 decision makers, structured feedback.
Mistake 8: No Testing
Problem: Direct launch without testing, forms don’t work, mobile view broken.
Solution: 2-4 weeks testing phase, user testing, check before go-live.
Checklist: Are You Ready for a Relaunch?
Strategy and planning:
- Clear goals defined
- Budget set (incl. buffer 15-20%)
- Timeline realistically planned
- Stakeholders identified
- Decision process clarified
Partner selection:
- Agency/freelancer/inhouse decided
- 3-5 providers researched
- References checked
- Quotes obtained
- Partner selected
Content:
- Content audit performed
- Content strategy developed
- Responsibilities clarified
- Timeline for content production
- Budget for content planned
Technical:
- Hosting strategy defined
- CMS choice made
- Integrations identified
- SEO strategy available
- Security requirements clarified
After launch:
- Maintenance contract concluded
- Analytics setup
- Monitoring tools
- Training planned
- Communication plan
A website relaunch is an investment that pays off many times over with proper planning and execution.
The key insights:
-
Clear goals are foundation No relaunch is successful without measurable goals.
-
Plan budget realistically CHF 20,000-50,000 for most SMEs, plus 15-20% buffer.
-
Plan time 3-5 months for standard relaunch, don’t underestimate.
-
Choose the right partner Check references, meet team, chemistry must fit.
-
SEO from the start 301 redirects, content strategy, technical SEO.
-
Don’t underestimate content Often the biggest bottleneck, start early.
-
Testing is critical 2-4 weeks intensive testing before launch.
-
Measure ROI Before/after comparison, define and track KPIs.
Next steps:
- Define goals: What should the relaunch achieve?
- Set budget: What can/do you want to invest?
- Research partners: Request 3-5 providers
- Get quotes: Compare in detail
- Make decision: Based on overall package, not just price
Alpine Excellence helps: All branding & design partners with seal are verified and have successfully implemented relaunches for Swiss SMEs. Transparent reviews, real experiences.
A successful relaunch starts with good planning. This guide has given you the foundation. Now it’s your turn.
Transparency Note: Alpine Excellence only lists verified providers. When seal holders are mentioned in this article, it serves to illustrate quality standards concretely, not as advertising.